Privacy Policy

At Formula 5, we respect and value the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect customer information when using our website or services.

By using our website, you consent to the practices described below.

Information We Collect

We may collect the following information during browsing, account registration, or order placement:

  • Full name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment information
  • Order history
  • IP address and browser/device information

Purpose of Information Collection

Customer information may be used for:

  • Processing and fulfilling orders
  • Shipping and delivery coordination
  • Customer support and communication
  • Sending order updates and notifications
  • Improving website performance and user experience
  • Promotional campaigns, offers, and marketing communications

Payment Security

Formula 5 does not directly store complete payment or card details. Payments are processed through secure third-party payment gateways that use encrypted and secure transaction methods.

Information Protection

We implement reasonable security measures and industry-standard practices to protect customer data against:

  • Unauthorized access
  • Data misuse
  • Alteration
  • Disclosure

However, no online platform can guarantee absolute security.

Third-Party Sharing

We do not sell, rent, or trade customer information to third parties.

Information may only be shared with trusted service providers such as:

  • Shipping partners
  • Payment gateways
  • Technology providers
  • Customer support tools

strictly for operational and order fulfillment purposes.

Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality, personalize user experience, and analyze website traffic.

Users may disable cookies through browser settings if preferred.

Marketing Communication

Customers may occasionally receive:

  • Promotional offers
  • Product updates
  • Launch announcements
  • Marketing messages

Users can unsubscribe from such communications at any time.